Our Approach to I.T.Support
Our philosophy is to provide ongoing monitoring, maintenance and improvement of our customer’s systems rather than providing temporary stop-gap measures when something goes wrong. This allows us to intercept and prevent potential issues before they cause excessive damage and loss and to advise our customers as to potential savings and increasing the efficiency of their computer systems. We offer both on site and remote support depending on the nature of your issues.
Contract Support or Pay as You Go?
Contracted I.T. support is ideal for many businesses, having a fixed monthly cost makes budgeting easy, with no costly surprises. However some companies either have their own I.T. team or a member of staff who has taken on the role of in-house support, they may be able to deal quite comfortably with many of the day to day issues, but need someone to turn to in the event of a major incident or even to get some assistance with a forthcoming project. At times like these, we can offer advice and assistance on a Pay as you Go basis. We have fully trained and certified Microsoft systems engineers to assist you.